Frequently Asked Questions
How big are your frames?
Our smallest frames are 8''x8'', and our largest ones are 14''x11''.
How do I mount my photo art?
It’s simple! Locate the sticky strip on the back of your frame, peel off the protective paper, and stick it on the wall.
How does your re-stickable mounting tape work?
Our custom framed photo art is made to stick again and again! Just pull yours off the wall and easily stick them in a different spot.
What about my walls?
Stick to your walls worry-free! Our innovative tape causes no damage—the ultimate solution for displaying your custom framed photo art.
Are there any kinds of surfaces your frames won't stick to?
They stick to the vast majority of walls. However, if you have any issue at all, contact us right away and we'll work with you to make things right.
Is there a minimum photo resolution I should use?
For the highest quality print, your photos should be at least:
- 2400 x 2400 pixels for an 8” x 8” frame.
- 2400 x 3000 pixels for an 8” x 10” frame.
- 3000 x 2400 pixels for a 10” x 8” frame.
- 3600 x 3600 pixels for a 12” x 12” frame.
- 3300 x 4200 pixels for an 11” x 14” frame.
- 4200 x 3300 pixels for a 14” x 11” frame.
When uploading your photos, you will be warned if they are too small. In this case, you’ll be notified that you have the option to “Remove” your photos or “Keep anyway”. By selecting “Keep anyway”, you’re accepting that your photo prints may be blurry.
Where can I upload my photos from?
You can upload photos from a variety of places! These include your device, your Facebook, and your Instagram.
How long does shipping take?
Orders typically ship within about 2 business days. From there, your order may take up to 8 business days to arrive, and you’ll be able to view the expected delivery date on our website.
Do you offer international shipping?
We currently only ship to continental United States.
Can I expedite my shipping?
We currently do not offer expedited shipping options, but we may in the future! Be sure to check our Shipping Policy for updates.